Amici mobile goes where you go to make sure your business process is maintained and smooth flowing. Whether you’re answering a customer concern, following up on customer feedback or addressing a newly sent proposal, Amicibot mobile lets you track, speed up and manage all points of interaction in real-time.
Automated Customer Management helps you track, manage and prioritize customer conversations on Facebook Messenger, Instagram, Viber, SMS, and Email. This is also a great mobile app to organize customer tickets in one place using the Unified Ticketing Dashboard.
The Smart Notification lets customer support agents be notified in real-time whenever a customer replies, send a message or inquire about a product.